Team Member Program

Transform into high-performing, resilient, trusted teams.

  • Tools to tackle difficult conversations
  • Techniques on how to improve focus
  • Tips to collaborate as a high-performing team
Compared with people at low-trust companies, people at high-trust companies report:
less stress
higher productivity
increased wellbeing

Companies with high trust report 50% higher productivity and 73% lower stress than low trust companies. The issue is - how do we build trust? Matthew Davies wrote the book The Trust Triangle: How to Manage Humans at Work to create a practical and implementable pathway to inject trust into companies.

HR Directors continue to have problems with team members who are slow, conflict averse, and struggle to focus. This Program has been specifically built for team members to boost trust. Why? Because trust is the foundation of all meaningful relationships.

We have shown that our laser-focused approach works. All our training is based on boosting trust. That is the lens we look through when delivering any topic, from feedback skills to getting work done in a timely manner.

Case Study

VoucherCodes asked us to support them in their goals and we delivered The Trust Triangle Team Member Program to 27 team members.

Their trust score before training was 38% and after working with us that improved to 86%.

That's a 48% boost in trust. Listen to what their HR Director said about the program.

Hear from attendees of The Trust Triangle Team Member Program about their experience with completing the course.

How it Works

We believe in a blended approach to learning. There are 5 online modules, each lasting no longer than 20 minutes. This self-paced learning gives participants the opportunity to understand key models which they then practice together in 4 live workshops, each lasting an hour. These highly experiential workshops help to solidify their learning AND contextualise our tools in their work environment.

All our learning content is written by CIPD Level 5, L&D Specialists. Our number one goal for the online course is to make it not boooooorrrrrrrriiiiiinnnnnggggg.

That’s why they’re short, full of animation, and compelling to watch. Check out our trailer for the online course.

Data Driven

We have developed a pre-course and post-course assessment that helps us to demonstrate learning transfer. We look at three key areas: productivity, communication and collaboration. These scores are then aggregated to give us an overall score. They are delivered to stakeholders for individual team members and as team averages.

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“One of the most invaluable things I have done in my career.”


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Why Trust is Critical at Work: Building Strong Teams and Achieving Success

In the fast-paced and ever-evolving business landscape, trust within the workplace has emerged as a cornerstone for building strong, effective teams and achieving long-term success. This fundamental aspect of professional relationships goes beyond mere interaction; it is about creating an environment where employees feel valued, safe, and motivated to contribute their best. Here, we delve into why trust is essential at work and how it can be the key to unlocking a company's full potential.

1. Enhancing Team Collaboration and Cohesion
Effective teamwork is pivotal for the success of any organisation, and trust is the glue that holds a team together. In a trust-rich environment, team members feel comfortable sharing their thoughts and are more open to differing viewpoints. This collaborative spirit fosters a sense of unity and drives the team towards common goals. Trust ensures that teams work cohesively, supporting each other's strengths and compensating for weaknesses.

2. Encouraging Risk-taking and Innovation
Innovation is a critical driver of business growth, and it flourishes in an atmosphere of trust. When employees trust that their ideas are valued and that they have the support to experiment, they are more likely to take calculated risks. This entrepreneurial spirit is essential for innovation and can lead to groundbreaking developments and solutions.

3. Reducing Stress and Improving Employee Well-being
A lack of trust can lead to a stressful work environment, where employees are constantly on edge, doubting their colleagues' intentions or fearing the consequences of making mistakes. Conversely, a trustful environment alleviates these fears, creating a more relaxed and healthy workplace. This not only improves the well-being of employees but also reduces turnover and attracts top talent.

4. Building Effective Leadership
Leaders play a crucial role in establishing and maintaining trust within an organisation. Trustworthy leaders are transparent, consistent, and fair in their dealings, which builds respect and loyalty among their team members. This trust in leadership is essential for effective decision-making, as employees are more likely to buy into decisions and strategies they trust.

5. Enhancing Customer Relationships
The benefits of trust extend beyond internal operations to impact customer relationships. Companies with a culture of trust often exhibit higher levels of customer satisfaction and loyalty. Trustworthy businesses are perceived as more reliable and ethical, which can lead to long-term customer relationships and a strong brand reputation.

6. Ensuring Long-term Success
Ultimately, trust is a significant contributor to the long-term success of any organisation. It leads to a more engaged and productive workforce, a stronger brand reputation, and a competitive edge in the market. Trust should be nurtured and protected as a valuable asset.

Trust is not just a nice-to-have in the workplace; it is a must-have. It is the foundation upon which successful businesses are built and sustained. By prioritising trust-building, organisations can create a thriving work environment that benefits employees, customers, and the business as a whole.

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